Service That Sells! The Art of Profitable Hospitality Maximize your service and sales success and change the financial future of your operation with Service That Sells!, the best-selling book in foodservice history. This must-have restaurant management book will show you how to: 1. Build repeat business through increased guest loyalty and positive word-of-mouth advertising. 2. Deliver better service by focusing on the 12 points in the Cycle of Service. 3.Increase check averages and profits by turning order-takers into salespeople. 4. Create successful and profitable marketing programs. 5. Improve staff morale through higher earnings, rewards programs and teamwork incentives The tips, tricks and techniques in Service That Sells! have maximized the service and sales potential of restaurant operations ranging from quick service to full service, business and industry to family dining for decades. Even foodservice manufacturers and suppliers have profited from Service That Sells! — either directly or by providing the book to their operator clients to stimulate mutually beneficial sales gains while taking care of No. 1 ... the guest! Search Amazon.com for PENCOM PRESS to see our other products and titles.
ASIN: 1879239000
VSKU: PKV.1879239000.G
Condition: Good
Author/Artist:Roberts, Phil|Sullivan, Jim
Binding: Paperback
Note: Any images shown are stock photographs and product may differ from what is shown.
Condition Notes: A well-loved companion. Corners and cover might show a little wear, and you could find some notes or highlights. The dust jacket might be MIA, it might have been a library book and extras aren't guaranteed—but the story's all there!